Donald Phan currently work as a freelance character artist, before that he worked for ArenaNet. The studio is part of NCSoft and best known for Guild Wars series. Other than Guild Wars 2, Donald also contribute to Warhammer Online: Age of Reckoning, another massively multiplayer online role-playing game, as a character artist.
Hai Phan is the lead character artist at Trion Worlds, Inc based at Redwood Shores, California USA working on MMORPG Rift. Previously he work at ArenaNet working on Guild Wars series. His specialize in character but not limiting himself only at that part. He is extremely capable at 3D and 2D. Here are some of his works from Rift by Trion Worlds.